Refund & Return policy

At Majestic Deals, our mission is to provide a smooth and reliable shopping experience with quality products and dependable service. We want you to feel confident with every purchase. If something is not right with your order, our return and refund process is designed to be simple and fair.

1. Return Eligibility

We accept returns within 30 days of delivery. To qualify for a return, items must meet the following conditions:

  • Unused and in original condition
  • Returned in original packaging (including all accessories, manuals, and parts)
  • Proof of purchase is required

2. Return Method

All returns must be completed by mail. We do not accept in-person returns.

To return an item:

  1. Securely pack the item in its original packaging
  2. Attach the return shipping label (if provided)
  3. Drop the package at the designated carrier location

If the return label is missing, you may contact us to request assistance.

3. Return Shipping Cost

Return shipping terms depend on the situation:

  • If the item is defective or incorrect, return shipping may be covered
  • For general returns, customers may be responsible for return shipping costs

(You can adjust this rule if you want a strict “free returns” policy later.)

4. Damaged or Defective Items

If your order arrives damaged or defective:

  • Take clear photos of the item and packaging
  • Contact us within 7 days of delivery
  • Send photos and order details to support

Claims submitted after 7 days or without proof may not be eligible for a refund or replacement.

5. Refund Processing

Once your return is received and inspected:

  • Refunds are processed within 7 business days
  • Refunds are issued to the original payment method
  • Processing time may vary depending on your bank or payment provider

6. Shipping Information

  • Processing Time: 0–2 business days
  • Delivery Time: 3–7 business days
  • Transit Time: 3–5 business days
  • Shipping Method: Standard free shipping (when applicable)
  • Shipping Region: United States only
  • Order Cut-Off Time: 5:00 PM (EST)

7. Contact Information

If you need help with a return or refund, contact us:

Business Name: Majestic Deals
Website: https://majesticdeals.shop
Address: 13107 Harbor Blvd, Garden Grove, CA 92843, United States
Phone: +1 562-239-1287
Email: info@majesticdeals.shop